Any action performed by a character and/or an account are the responsibility of the account owner. We do not support the sharing of accounts and thus consider any offence commited on/by an account, to have been commited by the owner of the account. Similarly, we will not give any form of compensation for players that have lost items due to the sharing of an account or details that lead to another player gaining access to the account.

Any sharing of items is the responsibility of the user, SeedC Pacific reserved the right too not return items off of shared accounts or shared items if these items are banned or punished along with an account which has broken the Mixmaster and SeedC Pacific rules.

Core/Item Recovery Procedure
Request Example

Please report the details to support Email Gm_aus@seedc.co.kr

-Account Name:

-Character Name:

-Character Level:

-Character (Ditt, Jin, Phoy or Penril):

-Email address:

--------------------------------------------------------------

-1. Lost goods details.

Weapon / Armour : Item name

Hench Name: Level, hench’s name if changed.

-2. Time and Date of incident (including GMT time)

Or when did you find out the items (core) were missing?

-3. Location of incident

Zone name (eg: Magirita)

-4. Time and zone when you obtained the item/core.

At least the date and the zone of when you obtained it.
If you received the item or core from another player, please insert their name.

-5. Incident detail

Please tell us exactly how you have lost your goods.
For example, if you had it in your inventory or they were walking with you.
Were you fighting? Or trading? Or when you logged back on they were gone.

--------------------------------------------------------------